Frequently Asked Questions

THCA (tetrahydrocannabinolic acid) is a cannabinoid that occurs naturally in raw cannabis flower. On its own it's non-intoxicating; heat, like smoking, vaping or baking, converts it into delta-9 THC through a process called decarboxylation.

Under the 2018 Farm Bill, hemp-derived products that contain less than 0.3% delta-9 THC are legal at the federal level, and everything we sell is hemp-derived and under that limit. State and local laws are a different matter and they change often, which is why we can't ship to every state. Check the rules where you live before you order.

Our products contain less than 0.3% delta-9 THC, but state laws vary. We ship within the United States, except to Arkansas, California, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, and Vermont. Hemp laws change often, so check your local regulations before ordering. Full details are in our Shipping Policy.

Yes and no. Once heated, THCA converts to THC and can feel similar, but its legal status and potency differ. Get familiar with cannabis, know your local laws, and talk to a healthcare professional if you have questions. Trying a new strain or batch? Start low and go slow.

Very likely, yes. Drug tests look for THC metabolites, and THCA converts to THC when it's heated. If you have to pass a drug test, blood or urine, don't use THCA products.

Every payment option we accept is shown at checkout. Orders go through our encrypted, secure Shopify checkout.

You'll get a confirmation email with your receipt right away (if it doesn't show up, check your junk folder and that you typed your email correctly). Once we've packed your order, usually within 1–2 business days, you'll get a second email with a USPS tracking number. Track it on the USPS website. Then enjoy, and if you like what you got, refer a friend.

Orders ship in the order they come in, usually within 1–2 business days (up to 3–4 during busy periods). Business days are Monday to Friday, excluding public holidays. Details are in our Shipping Policy.

That depends on the shipping speed you chose at checkout: about 5–8 business days for Standard and about 3 for Priority, counted from the day it ships. Once USPS has your package, they're the ones moving it, so for delivery questions use your tracking number with USPS. Their estimates aren't guaranteed.

Give it 24–48 hours. Carriers sometimes scan a package as delivered before it's actually dropped off. Check with neighbors and your building's mail area, then talk to your local USPS office. If it still hasn't turned up, email orders@gotmunchiez.com with your order number.

Our fraud checks flagged it. That usually happens when the billing and shipping addresses don't match, or the card details couldn't be verified. You haven't been charged: any pending authorization drops off on its own within a few days. To reorder, use a card whose billing address matches the shipping address, or email orders@gotmunchiez.com and we'll help.

Sorry about that. Email orders@gotmunchiez.com with your order number and a photo of what arrived, and we'll send the missing items or refund them, your choice, at no cost to you.

Please email orders@gotmunchiez.com first. We can fix almost anything (a refund, a replacement, a cancelled order) faster than a bank dispute can, and a chargeback freezes the order while it's investigated. Customers who open a dispute without contacting us may not be able to order again.

Unopened, sealed products can be returned within 30 days of delivery; opened products can't be. Damaged or defective items are replaced. Email orders@gotmunchiez.com with your order number to start a return. The full terms are in our Refund Policy.

Keep it in an airtight container somewhere cool, dark and dry, away from light, heat and moisture. That locks in potency, flavor and freshness. Enjoy it while it's fresh for the best experience.

We're happy to help. Email orders@gotmunchiez.com and our team will get back to you.